Provide UBC email address and Faculty / School / Department.Enter Detailed Description: Zoom Account Request.Complete the Submit a General Service Request form.For faculty and staff based at UBC Okanagan:.For Faculty of Medicine (FoM) faculty and staff, please complete the following form:.For faculty who want to use Zoom for exam invigilation, please reference these step-by-step instructions.For faculty who want to use Zoom for delivering real-time lectures, please reference these step-by-step instructions.Zoom is an easy-to-use video conferencing platform that offers a wide range of features. UBC has a campus-wide license for Zoom as a platform for delivering courses online and larger meetings. If you require further assistance with updating your client, please contact the UBC IT Service Centre: Read More If you are not able to upgrade your mobile and desktop clients to the mandatory minimum version in time, you can join a meeting or webinar via a web browser by visiting and enter the meeting ID and passcode. Learn more about the Zoom security bulletin here under the item “ZSB-22006”: Instructions on how to check your current version are available here: Instructions on how to update your client(s) are available here: Note that the mandatory minimum version requirement will not be enforced on Zoom users external to UBC that are joining your meeting or webinar.

If you receive a prompt to update via the client prior to June 10, please proceed. To avoid disruptions, we strongly recommend updating your mobile and desktop clients to the mandatory minimum version prior to June 10. The update must be completed before you can join.

Learn more about this standard here: Īfter June 10, if you are running a client version older than 5.10.0, you will be asked to update the next time you log in to the Zoom client or the next time that you attempt to join a meeting or webinar if you are already logged in. The latest available version as of is 5.10.7.Īdditionally, to align with Information Security Standard M5 “Vulnerability Management,” a mandatory minimum client version of 5.10.0 will be implemented on all UBC licensed Zoom accounts on Jat 11:59pm.

As such, we are asking users to update their clients to the latest version. Zoom recently posted a security bulletin regarding a vulnerability in their Zoom Client for Meetings on all mobile and desktop platforms.

How to upgrade zoom account